Listening and Speaking Center (LSC) - Student Feedback

Please take a few minutes to complete the following survey.
Your feedback will help us best meet your educational needs. Thank you!

NOTE: The questions specified by '*' are required.



Questions about You

1. Are you an international student? *

2. How did you find out about the Listening and Speaking center? *
 


Instructor -> Go to Question 3
Other answers -> Skip Question 3 and go to Question 4

3. Which instructor(s)? Check all that apply.


Questions about LSC Weekly Workshops

4. Did you participate in weekly workshops (conversation, idioms, vocabulary, etc) in the Listening and Speaking Center this quarter? *


Yes -> Go to Question 5 and skip Question 6
NO -> Skip Question 5 and go to Question 6







Questions about ESL 251 Support Workshops

8. Did you participate in any of the ESL 251 Support Workshops (Pronunciation Skills, Presentation Skills, and/or Listening Skills) in the Listening and Speaking Center this quarter? *


Yes -> Go to Questions 9 and 10
No -> Skip Questions 9 and 10, and go to Question 11.

9. How did the workshop help or not help you?
 
 
Strongly agree
Agree
Disagree
Strongly disagree
N/A, Don't know
a. It helped me improve my study habits.
b. It helped me improve my grade in ESL 251.
c. It helped me improve my grades in other classes.
d. It helped me understand the class materials (lecture, textbook, and assignments) in ESL 251.
e. It helped me improve the skills I was hoping to improve (pronunciation, presentation, or listening).
f. Overall, I was pleased with the workshop.




Questions about ESL 253 Support Workshops

11. Did you participate in any of the ESL 253 Support Workshops (Perfect Tense, Adjective Clause, and/or Sentence Variety) in the Listening and Speaking Center this quarter? *


Yes -> Go to Questions 12 and 13
No -> Skip Questions 12 and 13, and go to Question 14.

12. How did the workshop help or not help you?

 
 
Strongly agree
Agree
Disagree
Strongly disagree
N/A, Don't know
a. It helped me improve my study habits.
b. It helped me improve my grade in ESL 253.
c. It helped me improve my grades in other classes.
d. It helped me understand the class materials (lecture, textbook, and assignments) in ESL 253.
e. It helped me improve my English grammar.
f. It helped me improve my writing skills in English.
g. Overall, I was pleased with the workshop.




Questions about LSC (ESL) Tutoring

14. Did you participate in ESL tutoring in the Listening and Speaking Center this quarter? *


Yes -> Go to Question 15 and skip question 16
No -> Skip Question 15 and go to Question 16.




Questions about World Language Tutoring

17. Did you participate in World Language Tutoring in the Listening and Speaking Center this quarter? *


Yes -> Go to Question 18
No -> Skip Question 18 and go to Question 19.



Questions about ESL Software

19. Did you use ESL software in the Listening and Speaking Center this quarter? *


Yes -> Go to Question 20 and skip question 21
No -> Skip Question 20 and go to Question 21.




Questions about Language Exchange

22. Did you participate in Language Exchange in the Listening and Speaking Center this quarter? *


Yes -> Go to Question 23 and skip question 24
No -> Skip Question 23 and go to Question 24.




Questions about the Center and Staff

25.  How did our staff help or not help you? *
 
 
Strongly agree
Agree
Disagree
Strongly disagree
N/A, Don't know
a. It was easy to register for different activities in the LSC (workshop, tutoring, and/or Language Exchange).
b. The staff was friendly and helpful.
c. The staff took the time to explain the services offered in the LSC.
d. The staff explained the policies and procedures for using other Student Success Center services (Skills workshop, writing and reading tutoring, etc).
e. The workshop leader / tutor was on time.
f. The workshop leader / tutor was willing to listen to my questions and concerns.
g. The workshop leader / tutor was patient.
h. The workshop leader / tutor helped me to identify my problem area.
i. The workshop leader / tutor explained concepts clearly.
j. The workshop leader / tutor helped me develop more effective study strategies.

26. Which of the following best describes you? *

If you selected:
ESL Student -> Go to Questions 27 and 28, and skip questions 29 and 30
World Language Student -> Skip Questions 27 and 28 and go to Questions 29 and 30
None of the above -> Skip Questions 27, 28 and 29 and go to Question 30.

27. Do you agree or disagree with the following statements?
 
 
Strongly agree
Agree
Disagree
Strongly disagree
N/A, Don't know
a. Listening and speaking are more difficult than writing and reading.
b. Listening and speaking affect my self-confidence more than writing and reading.
c. Listening and speaking skills are necessary to achieve my academic or career goal.
d. The LSC provides important opportunities for me to practice oral communication skills in English.

28. Overall, how did the LSC programs and/or resources (workshops, tutoring, ESL software, and
Language Exchange) help or not help you? After using the LSC programs and resources:
 
 
Strongly agree
Agree
Disagree
Strongly disagree
N/A, Don't know
a. My English skills (listening, speaking, grammar, writing, and/or reading) have improved.
b. I know more ways to improve my English skills (online resources, LSC programs, other De Anza resources, etc).
c. I have more confidence in using English.
d. My grades in my classes have improved.

29. Overall, how did the world language (French, Spanish, Japanese, Russian, etc) tutoring help or not help you?  
After using the world language tutoring:
 
 
Strongly agree
Agree
Disagree
Strongly disagree
N/A, Don't know
a. My target language skills (listening, speaking, grammar, writing, and/or reading) have improved.
b. I know more ways to improve my target language (online resources, other De Anza resources, etc).
c. I have more confidence in using my target language.
d. My grades in my classes have improved.




32. What other Student Success Center services did you use this quarter? *
Check all that apply.